IOFI Refund & Shipping Policy

Bringing Natural Goodness to Your Doorstep, with Care  💛

At IOFI (Infield Organic Farming India), every product you receive reflects our commitment to quality, transparency, and sustainable farming practices. Our aim is to bring you closer to natural living through carefully cultivated and responsibly sourced products.

We strive to ensure that your experience with IOFI products is smooth, reliable, and transparent.

Shipping Policy: From Our Fields to Your Home

Fast & Reliable Shipping Across India

We know you can’t wait to bring IOFI goodness home and we make sure it reaches you safely and swiftly.

• 📍 Delhi NCR:

Enjoy next-day delivery for all IOFI Group Products.

• 📦 Deliveries Beyond Delhi NCR:

We work with trusted courier partners to ensure safe and timely delivery within 3–5 working days, depending on your location.

Currently, orders are accepted only within Faridabad. We’re expanding our delivery reach soon because good things deserve to travel far.

Easy Returns & Exchanges: Because Your Satisfaction Matters💛

At IOFI (Infield Organic Farming India), we strive to maintain quality and care in every product. However, if something is not as expected, we are here to assist you.

For Returns & Exchanges:

You can request a return or exchange within 5 days of delivery by messaging us on WhatsApp at +91 73030 15542.

We’ll guide you through the simple return process, no stress, no delays. We’ll take care of the rest!

You can raise a return or exchange if:

• You received a damaged or wrong product
• The seal was broken upon delivery
• The product was expired at the time of delivery

How it works?

Once your request is verified, we’ll arrange a pickup from the same address.

For exchanges, your replacement will reach you within 3–5 days (or next day for Delhi NCR).

If you face any delivery issue, please contact us within 48 hours of receiving your order.

🔙 Refunds:

Refunds: Returning Value, the IOFI Way

After we receive and inspect your returned product, we’ll notify you about the approval status.

Approved refunds will be credited directly to your Infield Organic Wallet, so you can use them for your next purchase, your next step toward sustainable living.

Order Cancellations: We Get It, Plans Change 😊

If your order hasn’t been shipped yet, you can cancel it easily. We’ll issue a full refund with no deductions.

Just message us at +91 73030 15542. Our support team will assist you right away.

📞 Need Help? We’re Here for You

For any queries related to orders, delivery, or product quality, feel free to contact us:

📱 WhatsApp: +91 73030 15542

We are always happy to assist you.

At IOFI, you are not just a customer—you are part of a growing community that believes in responsible and sustainable living.

IOFI

Growing Trust. Supporting Natural Living. One Step at a Time.

Visit us at www.iofi.in to explore more about our mission and products.